Paytm is one of the most popular movie ticket booking platform across India. Many user book their favorite movie tickets in nearby Multiplex using Paytm App. BookMyShow was ultimately the first platform to book movie tickets in advanced and later we have many online platforms including Paytm.
Well Paytm also allow you to cancel movie tickets but won’t provide the full refund due to their policies. Paytm has some features called Cancellation Protect which may allow you to get full refund. We recommend you to read complete Paytm cancellation policy before cancelling any movie tickets on their platform.
During Covid time many people watched their favorite movies on Netflix and other OTT platforms. But, now market is opened and people started watching their favorite movie in theaters. Due to some reasons people tend to cancel movie tickets but they don’t know how to cancel the movie tickets so, here is the complete guide.
Here is the step by step guide of how to cancel movie tickets on Paytm App
1. Open Paytm Application
Firstly you need to open the Paytm Application on your Android or iPhone device. Find the paytm application from your device and open it.
2. Go to the Menu Section (3 Horizontal Lines)
After opening Paytm app go to left side upper menu bar which is visible in 3 horizontal line format. Once you click on it then one sidebar will pop-up with so many options in it.
3. Go to Orders & Booking
Once you click on that sidebar then there is a option of “Orders & Bookings” just under the Payment Settings.
4. Tap on Movies & Events
Once you select the orders & bookings section it will open “My Orders” section and it has various options like Recharges & Bill Payments, Shopping, Travel, Movies & Events. So, simply click on the “Movies & Events” option.
5. Select the Movie Ticket
Once you open this option then there will be list of movie tickets which you ordered via Paytm. Just click on the movie ticket which you want to cancel on Paytm.
6. Tap on Cancel Booking
Once you select the movie ticket then it will display the movie name, theatre, booking date & time, Seat numbers and Screen number as well. Kindly tap on Cancel Booking button just below the movie ticket to cancel it.
7. Cancel Ticket
Once you select on Cancel Booking then Paytm will ask you for the confirmation and once you confirm it then Paytm will initiate the refund as per their cancellation policy to your wallet.